FAQ's
Our Promise:
- Order with confidence. We guarantee everything we sell. If you have a question or issue with your order just let us know within 30 days.
Our Location:
- Kick'n Honey made by Spade and Table Farm is located in bourbon country just outside Louisville, Kentucky.
The Honey:
- Our Sweet Heat Honey is sourced from hives on our farm and the surrounding Kentucky countryside. It's 100% raw honey.
- Sweet Heat honey does NOT need to be refrigerated after opening.
- Shelf life is typical of most raw honey. Like other pure honey, Kick'n Honey may crystalize after time, this is normal. Simply warm the bottle in water to soften. Do not microwave.
- Kick'n Honey is made in small batches at our on farm kitchen.
The Chili Peppers:
- We use a blend of unique chili peppers that we would bet you've never heard of. We source our peppers from reputable suppliers that guarantee quality and freshness.
The Bourbon:
- Our Kick'n Honey Bourbon Hot Honey aka: Sweet Heat is indeed made using a premium Kentucky bourbon from a local distiller. It's the legal limit but, not recommended for kids.
Shipping:
- Honey and giftbox orders are shipped within 1 day. Weekend orders will ship on the following business day.
- Honey and giftbox orders ship from Louisville, Kentucky
- Apparel and non-honey merchandise is generally made once your order is placed, please allow up to 7 days for delivery. If your order also included Sweet Heat Honey, you will receive the honey first. Rest assured, you'll only pay for shipping one time.
- We generally ship via UPS.
Returns:
- We accept returns for refund or replacement on any Sweet Heat honey purchased in the last 30 days, even if it has been opened. Contact our customer service and let us know your order number and why you're requesting a refund, as we would very much like to take a moment to help us troubleshoot any issues you had with your order to help us improve what we do.
Wholesale / Retail:
- Yes, Kick'n Honey is available for purchase by retailers. Please contact us to inquire. We have the ability to supply awesome displays, signage and marketing support at very little cost. A minimum honey order may apply.
Wholesale / Restaurants:
- Yes, Kick'n Honey is available for purchase by restaurants. It makes everything better including cocktails. Please contact us to inquire. We have the ability to supply awesome signage and marketing support at very little cost. A minimum order may apply.
Spade and Table Farm:
- Spade and Table is our home farm located just outside Louisville, Kentucky. We are a USDA Certified Organic farm serving the Louisville and surrounding communities with produce, herbs, fruits, honey and more. We use no-till, biodynamic practices that actually exceed the requirements for organic.